Web Server Based Tools

Benefits of Web-based tools

The benefits that are achievable are:

• Simplicity of upgrading software for all users simultaneously - minimize maintenance costs
• Reduced technical support costs through supporting a single version of the tool
• Ability to track global usage of the tool - find the most active sectors
• Opportunity to collect and analyse data to uncover widespread reliability issues at a very early stage - where field technicians may fail to report individual cases.
• Opportunities for subscription-based or limited access tools - far easier to control than downloadable applications

By keeping the end-user installed software as a minimal utility to read data from the product and send it to a web server, with a little planning it is possible to develop a zero-maintenance client program that will automatically adapt to new generations of your product, and even completely new products as they become available.